Informativa legale

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or communicate with us.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or interact with our website, we may collect certain information, including:

Personal Information

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Order and purchase information
  • Information you provide when contacting our customer support team

Device & Usage Information

  • IP address
  • Browser type and device information
  • Pages visited and products viewed
  • Referral information
  • Cookies and similar tracking information

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Provide customer support
  • Communicate order confirmations, shipping updates, and other service-related information
  • Improve our website, products, and shopping experience
  • Prevent fraud, unauthorized transactions, and other security issues
  • Send promotional emails or marketing communications when you have subscribed to receive them

3. Payment Security

Payments are processed through secure third-party payment providers. We do not store or have direct access to your complete payment card details.

Payment providers use appropriate security measures to help protect your payment information during transmission and processing.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to help us:

  • Improve website functionality
  • Remember your preferences
  • Understand how visitors use our website
  • Analyze website traffic and performance
  • Improve and personalize your shopping experience

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

5. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers that help us operate our business, including:

  • Payment processing providers
  • Shipping and logistics providers
  • Website and analytics providers
  • Customer support services

These service providers only receive information that is reasonably necessary to provide their services.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, provide customer support, comply with applicable legal and tax obligations, prevent fraud, and resolve disputes.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you
  • Request correction or updating of inaccurate information
  • Request deletion of your personal information where applicable
  • Withdraw consent for certain marketing communications

To make a privacy-related request, please contact us:

Email: coofse335@outlook.com

8. Children's Privacy

Our website sells children's clothing, but our services are intended for parents, guardians, and other adults making purchases on behalf of children.

We do not knowingly collect personal information directly from children for the purpose of creating customer accounts or making purchases. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those external websites.

We recommend reviewing the privacy policies of any third-party websites you choose to visit.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable requirements.

Any changes will become effective when the updated policy is posted on this page. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: coofse335@outlook.com

We appreciate your trust and are committed to handling your information responsibly.