mysite - clearance sale - 50% off
🔥Last Day Promotion 70% OFF - Women's Casual Fashion Breathable Rhinestone-Embellished Orthopaedic Sneakers
🔥Last Day Promotion 70% OFF - Women's Casual Fashion Breathable Rhinestone-Embellished Orthopaedic Sneakers
- Final day — Last pieces left in stock.
- 30-day money-back guarantee.
- Today — Free shipping over €60.
No se pudo cargar la disponibilidad de retiro
HOT SUMMER OFFERS: Going fast! If you see the “ADD TO CART” button, it means the item is still available—Grab yours before it’s gone!
OUR GUARANTEE
OUR GUARANTEE
- Insured Worldwide Shipping: Each order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit.
- Money-Back Guarantee: If your items arrive damaged or become defective within 30 days of normal usage, we will gladly issue out a replacement or refund.
- ✉️ 24/7 Customer Support: We have a team of live reps ready to help and answer any questions you have within a 24-hour time frame, 7 days a week.
- Safe & Secure Checkouts: We use state-of-the-art SSL Secure encryption to keep your personal and financial information 100% protected.
SHIPPING POLICY
SHIPPING POLICY
Thank you for shopping with us. We’re committed to making sure your little one’s new favourites arrive safely and on time.
Shipping Options
We offer the following shipping options:
🚀 Express Shipping
Estimated delivery: 5–8 business days
Shipping fee: €8.99
📦 Standard Shipping
Estimated delivery: 7–14 business days
Shipping fee: €5.99
🎁 Free Shipping
Estimated delivery: 7–14 business days
Available on orders over €60.
Available shipping methods and estimated delivery times will be shown at checkout.
Order Processing
Orders are usually processed within 1–2 business days after payment has been successfully confirmed.
Orders placed on weekends or public holidays will generally begin processing on the next business day. During busy shopping periods, holidays, or special promotions, processing may take a little longer.
Estimated Delivery Time
Express Shipping: 5–8 business days
Standard Shipping: 7–14 business days
Free Shipping: 7–14 business days for orders over €60
Delivery times are estimates and begin once your order has been dispatched. Actual delivery times may vary depending on your location, carrier operations, customs processing, public holidays, weather, or other circumstances beyond our control.
Order Tracking
Tracking information is provided for all shipped orders.
Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number. Please allow some time for tracking information to become available after dispatch.
For some orders, items may be shipped separately depending on product availability and fulfilment arrangements.
Order Cancellation
If you need to cancel your order, please contact us as soon as possible. Cancellation requests can usually be accepted within 24 hours of purchase, provided that the order has not already been processed or shipped.
Email: coofse335@outlook.com
Please include your order number and use “Order Cancellation” as the email subject line.
Once an order has been shipped, cancellation may no longer be possible. In this case, please refer to our Return Policy for further assistance.
Incorrect Shipping Address
Please carefully check your shipping details before completing your purchase.
If you notice an incorrect or incomplete address, contact us as soon as possible. We may be able to update the address before your order is processed or shipped.
Once an order has been dispatched, we may be unable to change the delivery address.
Damaged or Incorrect Items
We carefully prepare and package every order. If your order arrives damaged, defective, or contains an incorrect item, please contact us as soon as possible after delivery.
Please provide your order number and clear photos of the item and packaging where applicable. Our customer support team will review the information and help find an appropriate solution.
Delivery Issues
If your tracking information shows that your package has been delivered but you cannot locate it, please contact us promptly so we can assist you in checking the shipment status.
If a package is returned to us because of an incorrect address, unsuccessful delivery attempt, or failure to collect the package, additional shipping arrangements may be required before the order can be resent.
Customs & Import Duties
Depending on your destination country, your order may be subject to customs procedures, import duties, taxes, or other applicable charges.
Any customs duties, taxes, or fees imposed by the destination country are generally the responsibility of the customer unless otherwise stated at checkout.
Need Help?
If you have any questions about shipping, tracking, delivery, or your order, we’re always happy to help.
Email: coofse335@outlook.com
Our customer support team aims to respond within 24 business hours.
RETURN POLICY
RETURN POLICY
We want you and your little ones to be happy with every purchase. If something isn't quite right, we're here to help make the return process as simple as possible.
1. Return Eligibility
Items may be eligible for return if they meet the following conditions:
- The item is unused, unworn, and in its original condition.
- The return request is submitted within 30 days of delivery.
- All original tags, packaging, and accessories are included.
- The item is in a resellable condition.
For hygiene and safety reasons, certain items may not be eligible for return. We reserve the right to refuse returns that do not meet these requirements.
2. How to Request a Return
To request a return, please contact our customer support team with the following information:
- Your order number
- The item or items you would like to return
- The reason for the return
Email: coofse335@outlook.com
Once your request has been reviewed, we will provide you with the return instructions and return address.
3. Return Inspection
Once we receive your returned item, our team will inspect it to confirm that it meets the return requirements.
You will receive an email once your return has been reviewed and approved.
4. Refunds
Once your return is approved, the refund will be issued to your original payment method.
Please allow approximately 5–10 business days for the refund to appear in your account, depending on your payment provider or financial institution.
5. Non-Returnable Items
The following items may not be eligible for return:
- Final sale or clearance items
- Personalized or custom-made items
- Items that have been worn, washed, damaged, or altered
- Items without original tags or packaging
- Gift cards, where applicable
6. Return Shipping Costs
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect due to an error on our part.
We recommend using a trackable shipping service when returning an item, as we cannot be responsible for returns lost in transit.
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery.
Please include your order number and clear photos showing the issue. Our support team will review your request and work with you to find an appropriate solution, such as a replacement or refund.
Email: coofse335@outlook.com
8. Exchanges
If you need a different size or style, please contact us before returning your item. Depending on availability, we may be able to assist with an exchange.
If the requested replacement is unavailable, we will help you with the available return options.
9. Policy Updates
We may occasionally update this Return Policy to reflect changes to our services or procedures. Please check this page for the latest version before submitting a return request.
Thank you for shopping with us. We truly appreciate your trust and are always here to help make your shopping experience as easy and enjoyable as possible.
Size Guide
Use our size guide to find the perfect fit for your little one. We stock Mayoral clothing and shoes from 3 months up to 12 Years, including baby, kids and junior ranges.
| Age 0-24m | 3m | 6m | 9m | 12m | 18m | 24m |
|---|---|---|---|---|---|---|
| Height (cm) | 62 | 68 | 74 | 80 | 86 | 92 |
| Chest (cm) | 42 | 44 | 46 | 48 | 50 | 52 |
| Waist (cm) | 44 | 45 | 46 | 47 | 48 | 50 |
| Hips (cm) | 48 | 50 | 52 | 54 | 56 | 58 |
| Inside Leg (cm) | 23.5 | 27 | 28.5 | 30.5 | 34 | 37.5 |
Baby Shoes
| AGE | 0-2m | 2-5m | 5-7m | 7-9m | 9-11m |
|---|---|---|---|---|---|
| EURO Size | 15 | 16 | 17 | 18 | 19 |
| UK Size | 0.0 | 0.5 | 1.5 | 2.5 | 3 |
Head Measurements
| AGE | 3-6m | 6-12m | 12-24m | 2-4T | S | M | L |
|---|---|---|---|---|---|---|---|
| Head (cm) | 44-46 | 46-47 | 47-48 | 48-50 | 50-52 | 52-54 | 54-56 |
Kids 2-9 Years Junior 8-16y
| AGE | 2y | 3y | 4y | 5y | 6y | 7y | 8y | 9y | 10y | 12y |
|---|---|---|---|---|---|---|---|---|---|---|
| Head (cm) | 92 | 98 | 104 | 110 | 116 | 122 | 128 | 134 | 140 | 152 |
| Chest (cm) | 52 | 54 | 56 | 58 | 60 | 62 | 64 | 66 | 69 | 73 |
| Waist (cm) | 50 | 52 | 54 | 55 | 56 | 58 | 60 | 62 | 63 | 66 |
| Hips (cm) | 58 | 60 | 62 | 64 | 66 | 68 | 70 | 72 | 76.5 | 81 |
| Inside Leg | 38 | 41.5 | 45.5 | 49 | 53 | 57 | 51 | 64 |
Shoe Size
| EURO Size | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK Size | 4 | 4.5 | 5.5 | 6 | 7 | 7.5 | 8 | 9 | 10 | 11 | 11.5 | 12 | 13 | 1 |